Shipping Policy – Kalamkantha Collection

At Kalamkantha Collection, we strive to deliver your handcrafted pieces safely and efficiently.

1. Shipping Within India

• All orders are processed and dispatched within 1–2 business days after confirmation.
• Once shipped, delivery typically takes 2–5 business days, depending on your location.
• Delivery timelines may vary due to unforeseen circumstances such as courier delays, weather conditions, or local restrictions.
• Once your order is shipped, you will receive a tracking number via SMS/email.

• If your shipment appears delayed or stuck, you can contact us and we will coordinate with the courier partner to assist you.

2. Shipping Partners

• We use reliable and trusted courier partners to ensure safe delivery.
• The courier partner is selected based on serviceability, location, and order size.

3. Delays and Delivery Issues

• While we aim for timely delivery, delays may occur due to external factors beyond our control.
• Kalamkantha Collection is not liable for delays caused by courier companies or unforeseen circumstances.

• In case of delivery issues, we will assist you in tracking and resolving the matter with the courier partner.

4. Incorrect Address & Failed Delivery

• Customers are responsible for providing accurate shipping details.
• If an order is returned due to incorrect or incomplete address, or failed delivery attempts, additional shipping charges may apply for re-dispatch.

5. Lost Shipments

• In rare cases of lost shipments, we will coordinate with the courier partner to investigate and resolve the issue.
• Resolution timelines may vary depending on the courier company’s policies.

6. Contact Information

For any shipping-related queries, please contact us:

📧 Email: workspace@kalamkantha.com
📞 Phone: +91 92390 81551