Q: What is Batik? A: Batik is a wax-resist dyeing craft. Artisans apply hot wax to the areas of fabric they want to keep undyed, then dye the cloth. The waxed parts resist the colour, and when the wax is removed the pattern appears. Repeating the process builds up several colours. Q: How are the patterns applied? A: Some pieces in this collection are waxed freehand and others are stamped with carved blocks dipped in wax, which is why you will see titles mentioning both batik and block print. Each saree's product details describe its design. Q: Why do the outlines look slightly irregular or cracked? A: That is the signature of real Batik. Wax naturally crackles as it is handled, letting thin lines of dye seep through, and each crack pattern is unique to the piece. It is a feature of the craft, not a fault. Q: How should I care for a Batik saree? A: Hand wash gently in cold water with a mild detergent and dry in shade. Wash separately for the first few washes, as naturally dyed Batik can release a little colour early on. Q: Will the colour or pattern vary between pieces? A: Yes. Because wax is applied by hand and the fabric is dyed in batches, motif placement and depth of colour vary from saree to saree. Q: What fabrics is the Batik work done on? A: This collection includes cotton, linen, tussar silk, and cotton-silk blends. Each saree's product details list its exact fabric. Q: What is your return policy? A: You can return an item within 14 days of delivery for orders within India, and within 34 days for international orders. Items must be unworn, unwashed and in original condition with all tags attached. Final sale items cannot be returned. We do not offer exchanges, so please return the item and place a new order instead. To start a return, contact us at kalamkanthafashion@gmail.com or +91 9242815002. Q: How long does shipping take? A: Orders are dispatched within 1-2 working days. Within India, delivery usually takes 2-5 days after dispatch. International orders can take 2-3 weeks depending on the destination country. You will receive a tracking number once your order ships. Q: Is a blouse piece included? A: Each saree's product details confirm whether a blouse piece is included.